Qubo Bullet Cam Pro 180 warranty: 1 year for main unit

NEW DELHI: Qubo's Smart Bullet Cam Pro 180 has a one-year main-unit warranty, while the company's smart-camera policy gives the adaptor and USB cable six months of cover. Owners should identify which part has failed before raising a claim. The policy also makes installation authorisation a material condition, separate from the camera's outdoor specification.

Check	Published Qubo term
Smart-camera main unit	1 year
Adaptor or USB cable	6 months
Warranty start	Purchase date on valid invoice
Qubo website dead-on-arrival claim	Within 7 days of delivery
Installation condition	Qubo-assigned or authorised installer required by policy
Bullet Cam Pro 180 hardware listing	Rs 4,490, tax inclusive

Who this guide is for

This guide is for an Indian owner preparing a hardware warranty request, or a household planning installation before using the camera. It explains Qubo's published commercial policy. A camera listing's warranty badge alone does not describe every component's cover or the procedure for a newly delivered fault.

Price as of 31 October 2026, 00:30 IST. The product page identifies the Pro 180 as a 4MP outdoor camera with app-controlled pan and zoom. Keep that full name in the claim. A support request that says only Qubo bullet camera may leave uncertainty about which device and installation are involved.

Prepare the invoice and installation record

Qubo restricts cover to the original buyer through authorised Indian channels. Start with the invoice and match it to the unit involved. Keep a readable copy rather than relying on a payment notification, which may not identify the product clearly.

Next, find the installation booking or authorisation record. Qubo says unauthorised installation voids cover. That condition makes it sensible to establish the installer's status before mounting, rather than assuming any local installation arrangement meets the policy.

For this particular model, that can matter at the point when a household chooses a wall position and routes power to it. Ask for the installation arrangement to be documented along with the product details. If the camera is already installed and the record is unclear, describe that situation accurately in the request.

Describe the failure without guessing its cause

Write down what is observable. Useful distinctions include whether the device receives power, whether the app can find it and whether a saved clip can be retrieved. Record when the problem appeared and whether it is constant or intermittent.

Do not turn an observation into an unsupported diagnosis. Saying the camera stopped appearing in the app after an interruption is clearer than asserting that the camera's internal hardware failed. Include any displayed error message and explain which function the household can no longer use.

Because the main unit and accessories have different coverage periods, identify the part being assessed. Avoid opening the unit or arranging an unauthorised repair as a way of collecting evidence. Qubo excludes tampering and unauthorised repairs.

Use the right route for a new delivery

Website dead-on-arrival claims need the invoice, intact packaging and accessories; other platforms use their own replacement window. Preserve the delivery record as well as the purchase invoice because those dates serve different purposes.

Do not describe the website's delivery window as a general change-of-mind return entitlement. It is the company's stated route for a dead-on-arrival claim. Keeping the symptom description and order details together helps establish which process the owner is asking Qubo to consider.

Qubo specifies discretionary repair with new or refurbished parts for accepted defects. Ask for the assessment outcome and keep the claim reference with the invoice.

Keep a short timeline with the request: delivery, installation, first successful use and the first appearance of the fault. This is a practical way to present the history without asking whoever reviews the claim to reconstruct it from scattered messages. Retain the same record if the unit goes for assessment.