GURUGRAM: Fusion CX posted a Customer Service Associate vacancy for video evaluation on Friday, October 30, 2026, at Cyber Park in Sector 39. The employer's official careers page says graduates who are freshers may apply, but candidates must be above 18 and willing to work night shifts from the office.
The listing gives the workplace as the seventh floor of Cyber Park, Sector 39, Gurgaon. It specifies a minimum typing speed of 30 words per minute and at least 90 per cent accuracy in the required assessment. The page lists December 31, 2026 as its expiration date, without a separate closing hour in IST.
Eligibility and the work involved
The role involves watching and evaluating video content against defined criteria. Fusion CX describes the position as video annotation in the vacancy title and video evaluation in the job description. Applicants should read the complete duties on the official vacancy page before deciding whether the work suits them.
Graduation is the minimum educational qualification listed. Freshers are eligible, and the requirements do not specify a minimum period of previous employment. The employer also asks for good communication, strong computer application skills and the ability to meet its quality, production and attendance standards consistently.
The assessment requirements are specific: typing at no less than 30 words per minute and achieving at least 90 per cent accuracy. These are stated selection requirements, rather than a salary or productivity incentive. Familiarity with Windows, Excel and Outlook is also included among the skills sought.
The description says evaluation will follow applicable age criteria of 18 plus. That reference concerns the content assessment work; the listing separately requires applicants themselves to be above 18. Candidates who need more detail about the material they would review should seek clarification through the employer's recruitment process.
- Position: Customer Service Associate, video evaluation.
- Location: Cyber Park, seventh floor, Sector 39.
- Qualification: graduate; freshers eligible.
- Assessment: 30 words per minute minimum typing speed and 90 per cent minimum accuracy.
- Schedule: office based night work, with rotational timings and weekly off.
Check the shift conditions before applying
This is an office based vacancy. The work details specify night shifts with rotational timings and a rotational weekly off. Applicants should take both conditions into account when assessing travel and availability, rather than assuming a fixed daytime schedule or a weekend off.
The published page does not state a salary, the number of vacancies, exact shift hours or a joining date. It also does not announce a walk in interview. Those details should be confirmed with the employer during recruitment; the listing does not support promises about pay, immediate selection or a particular start date.
Applications and the employer's fee policy
The official page provides an application form asking for a full name, email address, country, contact number, last qualification and a CV. Its upload field states a maximum file size of 64 MB. Applicants should use the vacancy page to review the current requirements and submit their own application.
Fusion CX states that it does not use recruitment brokers or agencies and never requests payment from applicants. It directs candidates to its official careers page for legitimate openings. A request for a recruitment payment would therefore conflict with the policy displayed alongside this vacancy.
For other local employment background, see the earlier reports on the housekeeping executive vacancy, university deputation posts and November unemployment allowance applications. Their eligibility and application routes differ from this employer's Sector 39 opening.
