NEW DELHI: Chetak lists the C3501's lifetime T.E.C pac at Rs 13,490, with three years of free data and five-year extended warranty wording on its package page. The ownership point is that lifetime package access, the included data period and warranty coverage are separate parts of the offer. They should not be read as one unlimited service.
| C3501 item | Official page detail |
|---|---|
| T.E.C pac listing | Rs 13,490, labelled Lifetime |
| Included data wording | Three years free data pack |
| Warranty wording | Up to five years or 70,000 km on the package overview |
| Display | 5.5-inch touchscreen |
| Activation check | At delivery or an authorised service centre |
Separate the package from the scooter
Price as of 8 November 2026, 23:15 IST. This is the C3501 technology-package listing, not the purchase price of the scooter. The model page also mentions a data pack starting at Rs 2,499. That separate starting figure is not evidence that every future data renewal will cost the same amount or provide the same duration.
The C3501 offers a useful example of why an equipment checklist needs more than a touchscreen tick. The scooter's page describes integrated Google Maps, calls, music and document access through its display. Its equipment comparison specifically marks functions including document storage and music control as requiring T.E.C pac. A screen being fitted does not by itself establish that every advertised service is active.
The physical scooter remains identifiable independently of the software bundle: its official page lists a 3.5 kWh battery, 35 litres of boot space and a separate glovebox of up to five litres. These practical features help distinguish the C3501 from a generic connected-device subscription. The package discussion concerns what the rider can use through and around that vehicle.
Read the three clocks on the package page
The package card uses a lifetime label but specifies a limited included data period. Its overview separately gives the warranty distance and time limits. An owner should retain all these descriptions together, because quoting only the longest-sounding label loses the distinctions that determine later ownership costs and coverage.
The warranty wording should also be checked on the issued documents. A five-year package description is not evidence of five additional years beyond every other warranty already supplied. The useful record is the actual coverage end date, distance limit and covered components shown against the vehicle. This report does not add different warranty descriptions together.
Confirm activation while the invoice is available
Chetak's published purchase process allows T.E.C pac to be selected with the scooter or added later. The dealership generates the invoice, and the company directs owners to verify activation at delivery or through an authorised service centre. Paying for the package and checking that the functions have become available are therefore distinct stages in the official process.
For a C3501 handover, a sensible verification record pairs the invoice line with a demonstration of the package functions on that scooter. Document storage is a particularly concrete check because it appears in the model comparison as a package-dependent feature. Keep the verification focused on functions actually listed for the C3501, rather than a generic demonstration using another Chetak.
Later purchases and older subscriptions
The same package page includes an FAQ for owners who did not purchase T.E.C pac with their vehicle. It gives a purchase window of two years, expressed as 730 days from the invoice, and says activation follows successful payment within 24 hours. Owners should check that the offered package and vehicle shown in their account match before completing the transaction.
A separate FAQ describes renewal within a window extending 30 days before or after an existing package expires. That renewal text sits alongside the current lifetime-labelled cards. It should not be used to assume that a new lifetime package expires on the same terms as an older subscription. The account's own package description and invoice are the relevant documents for resolving that difference.
The renewal FAQ also says a successfully renewed package cannot be cancelled for a refund. If money is deducted without confirmation, Chetak directs the owner to the dealership or customer support. Preserve the transaction record and check whether the renewal appears in the vehicle account before treating a missing message as proof that another payment is needed.
For related ownership questions, read our Scooter and bike price guide, Chetak C3501 charging: 3 hours covers 0% to 80% and How to cancel a Chetak booking: the 5 to 7 working day refund. Booking cancellation, charging performance and technology-package activation are separate transactions and checks.
Official sources: T.E.C pac package and activation page, C3501 equipment page and Chetak terms.
