NEW DELHI: Anker's global recall page names five power-bank models, A1257, A1647, A1652, A1681 and A1689, and directs owners to check their serial numbers. Indian users should begin with the country selector on that official page, which includes India, and stop using any unit confirmed as affected.
| Model | Product identification in Anker's notice | Listed output |
|---|---|---|
| A1257 | Anker Power Bank 10K | 22.5W |
| A1647 | Anker Power Bank 20,000mAh, built-in USB-C cable | 22.5W |
| A1652 | Anker MagGo Power Bank 10,000mAh | 7.5W |
| A1681 | Anker Zolo Power Bank 20K, built-in USB-C and Lightning cables | 30W |
| A1689 | Anker Zolo Power Bank 20K, built-in USB-C cable | 30W |
This is an ownership check of an existing recall, verified on 28 October 2026. It is not a claim that Anker issued a new India recall today. The model list identifies the products to investigate; the official serial-number process determines whether a particular unit qualifies.
Read the code on the battery itself
Start with the model printed on the power bank, rather than the name remembered from an online order. Anker directs owners to the bottom or side for the model. The US Consumer Product Safety Commission also describes the model and serial markings on the back or side, with the serial beside the words SN Code.
That matters particularly for the Zolo pair. A1681 and A1689 have similar capacity and output descriptions, but their cable arrangements differ. A photograph of the front, a shopping invoice headed only Power Bank, or a recollection of the colour may leave the decisive identifier unresolved. Keep the physical code and order record together when checking the notice.
For serial entry, Anker warns about similar-looking letters and digits. Its global page says affected serial numbers do not include the letters O or I. Transcribe the identifier carefully rather than repeatedly guessing at a character until a form accepts it.
Why a normal-looking unit still needs checking
Anker attributes the recall to a potential manufacturing issue involving lithium-ion cells from a supplier. A unit's apparently normal operation does not override a confirmed recall match. The company explicitly tells owners of confirmed affected units to stop using them immediately.
The US CPSC notice is dated 18 September 2025 and describes overheating with fire and burn hazards. Its reported US recall volume is about 481,000 units. That is a figure from the American notice, not an estimate of affected power banks in India or of the number currently in Indian homes.
The UK's Office for Product Safety and Standards separately lists A1681, A1689 and A1647. Its table gives manufacturing periods of May 2024 to February 2025, June 2024 to February 2025, and September 2023 to January 2025 respectively. These are identifiers within that UK notice, not a replacement for Anker's global serial check.
Keep the country and remedy together
The US notice describes a cash refund or Anker gift card and specifies photographic evidence for its process. An Indian owner should not assume those American claim conditions automatically define the local remedy. Use the India selection on the global page and follow the instructions supplied for the specific claim.
For someone carrying an imported or gifted power bank, make a record of where it was bought before starting the claim. This is a practical way to avoid mixing a foreign receipt, a local delivery address and instructions from the wrong regional page. It does not establish eligibility or promise a particular settlement.
Disposal is part of the recall process
Anker says not to discard the power bank before eligibility is confirmed. Its instructions exclude household rubbish, general recycling and ordinary used-battery collection boxes. Follow the recall team's return or disposal instructions for the unit rather than treating it as routine electronic waste.
Readers checking their broader charging kit can consult our Gadget and accessory price guide and 11-Year-Old Suffers Serious Injuries in Dog Attack on BHU Campus. Neither a wattage label nor a capacity figure answers a recall question. Our Two-Week Clock Ticks for 20 Gurugram Schools After 63 Buses Fail Safety Audit addresses the separate travel checks.
Official sources: Anker global recall guidance, US CPSC notice and UK product-safety notice.
