VARANASI: Electricity staff corrected low tension relay settings in the DPH substation area of Madhauli on Sunday, November 8, 2026, while separate inspections at the Kashi Vidyapeeth and Nagar Nigam substations reported normal feeders. Purvanchal Vidyut Vitaran Nigam Limited described the work in three official updates issued during the day.

Residents supplied from these installations who still face a local interruption should report it to 1912, the complaint route repeated by the distributor on November 8. The updates provide no new scheduled shutdown hours. They record completed maintenance and inspection findings, rather than a timetable for households to stop using electricity.

Give the locality and service connection details when seeking assistance, and retain the original complaint reference. The distributor's existing written complaint form requires that reference and its date if a consumer later takes an unresolved matter to the executive engineer. A normal reading at a substation during inspection does not establish the status of every individual connection afterwards.

What changed at DPH and the two inspected substations

The DPH maintenance update, published at 2:21 pm IST on November 8, identifies the 33/11 kV installation under the Madhauli urban electricity distribution division. Staff corrected the settings of an LT relay. The utility links the work to preventing accidents, sparking, fire and breakdowns while maintaining supply.

The accompanying official photograph shows two workers attending an open roadside electrical cabinet. The statement does not identify an earlier accident, give a fault count or announce replacement of the whole installation. Its confirmed development is the relay setting work carried out that day.

At Kashi Vidyapeeth, the executive engineer of the Chaukaghat urban distribution division made a surprise inspection of the 33/11 kV substation. The utility said all feeders were found normal during that inspection. Personnel received instructions to maintain uninterrupted supply during the approaching festivals. The post was published at 10:40 am IST.

A separate post at 10:39 am IST records the executive engineer's inspection of the Nagar Nigam 33/11 kV substation, also under the Chaukaghat division. It reports the same finding of normal feeders and instructions to staff concerning festival supply. These are two named inspections, with separate photographs, rather than two accounts of work at DPH.

  • DPH, Madhauli division: LT relay settings corrected on November 8.
  • Kashi Vidyapeeth, Chaukaghat division: feeders reported normal during inspection.
  • Nagar Nigam substation, Chaukaghat division: feeders reported normal during a separate inspection.
  • Supply complaints: 1912, reiterated by the distributor that morning.

What residents should do about an unresolved complaint

The distributor's executive engineer complaint form asks for the consumer's name, address, contact number if available, and book number or service connection number. It also asks for the original complaint number and date, a brief explanation of the continuing problem, and copies of earlier complaints and replies.

The acknowledgement portion is intended to be handed back to the consumer. It has spaces for the complaint reference, the receiving official's name and designation, receipt date and target resolution time. Keep that acknowledgement with earlier correspondence. The November 8 maintenance posts do not set a single resolution deadline for every household reporting a problem.

Electrical precautions around the work

A separate November 8 festival safety message, published at 10:33 am IST, asks people to keep fireworks away from electricity lines, poles and transformers and use an open space. It also warns against directing aerial fireworks towards overhead wires. The distributor frames those precautions as protection for both the electricity network and people nearby; the message does not give an authorised fireworks timetable.

The utility's standing safety guidance says to keep away from low or fallen overhead wires and treat them as energised. It warns people against entering substations or fenced electrical enclosures. Residents should leave inspection and repair to utility personnel instead of approaching an open cabinet to investigate a supply problem.

Keep ladders and other conducting objects clear of electricity lines. Children should stay away from electrical equipment and transformer boxes, and should not climb trees with power lines passing through nearby branches. These are existing precautions relevant to neighbourhood installations, rather than new restrictions introduced with Sunday's work.

Earlier local reports cover November 5 maintenance at Nagwa, Shivala and Ayar, the dated Phulwaria shutdown and a municipal complaint hearing. Their locations, dates and responsible offices differ from the November 8 electricity updates.