GURUGRAM: A R Rahman's November 21, 2026, concert at Backyard Sports Club on the Dwarka Expressway has been postponed, with ticket holders receiving cancellation notices and full refunds, according to reports published on Wednesday, November 11. The official District booking page now displays the event as cancelled, changing the plans of people who had booked the Gurugram stop of the Wonderment Tour.
The ticketing page identifies the venue as Backyard Sports Club, opposite Heritage Max Society, Sector 101, Gurugram. It continues to show the original November 21 date and a 7 pm IST start alongside the cancellation status. Those retained schedule details should not be read as confirmation that the concert will proceed.
What the booking terms say about refunds
The official event listing names EVA LIVE PRIVATE LIMITED as the organiser. Its event terms expressly provide for a full refund when an event is cancelled. For a rescheduled event, they give the customer a choice between keeping the ticket for the replacement date and taking a refund.
That wording is more specific than the page's short frequently asked question about a customer being unable to attend. The short answer describes tickets as non refundable. The event terms separately address cancellation and rescheduling, so the general answer about personal non attendance does not describe the cancellation provision.
Two opened reports published within the news window confirm that cancellation emails have gone to purchasers and that full refunds are being issued. They also describe the original ticket range as Rs 2,499 for general standing through Rs 1.5 lakh for premium VIP decks. These are reported prices paid for the original show, rather than a new offer to purchase tickets.
The producer attributed the change to unforeseen circumstances in a statement reported on November 11. No confirmed replacement date is available in the material checked. A refund announcement also does not establish that every individual purchaser has already received the money: anyone checking a particular payment will need their own booking and refund record.
How ticket holders can check a booking
District's official support page directs customers with active bookings to open the app, go to Profile, select Support and use Chat with us. It calls that the fastest route for booking assistance. This is the platform's published customer support process, separate from the organiser's future concert announcements.
The same contact page lists support@district.in and 0124 4268565 as other ways to reach its team. It also offers a message form with an Events option. Purchasers can keep their booking reference, cancellation message and payment record together when checking the status of a refund through the platform.
The public event terms checked do not set out a specific number of banking days for these refunds. This report therefore cannot give a common credit date for all bookings. Customers should check the information attached to their own order and the response supplied through the official support route.
The support form asks for a name, email address, mobile number and description of the issue. It includes Events among its subject options, allowing a customer to identify the enquiry as a concert booking matter.
Original event details remain on the page
The listing still carries the original description of an orchestral concert, promotional photographs, entry conditions and gate information. It had advertised gates opening at 5:45 pm IST before the 7 pm performance. Those are retained details of the cancelled November 21 arrangement, not a newly announced venue timetable.
The old entry information allowed people aged five and above, with an adult required for children aged five to fourteen. It listed paid parking and said the venue was not wheelchair accessible. None of those retained conditions establishes what arrangements would apply if a replacement concert is announced.
There is a further inconsistency inside the booking page: its embedded event record still labels the show as scheduled, while the visible booking status says cancelled. The page therefore contains old event information alongside the cancellation update. An unchanged date in a search result or calendar should be checked against the visible status and the message attached to the individual booking.
- Affected show: A R Rahman, Wonderment Tour, Gurugram.
- Original date: November 21, 2026.
- Venue: Backyard Sports Club, Dwarka Expressway.
- Current booking page status: cancelled.
- Published cancellation term: full refund.
- Replacement date: not confirmed in the checked material.
Readers following the city's cultural calendar can find background in earlier coverage of the Sector 28 photography exhibition, the earlier book, music and film programme and the Museo Camera visitor guide. Those reports concern separate events and do not announce a replacement Rahman show.
